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possible for him or her to report to work or notify the appointing authority,

            or the appointing authority’s designee, of the reason for his or her absence.

            The appointing authority shall issue a short response within 5 calendar days
            after receipt of such explanation. If the employee is not satisfied with the

            response, CSEA, upon the employee’s request, may appeal the appointing
            authority’s response  to  the Governor’s Office  of Employee Relations

            within 5 calendar days after receipt of the appointing authority’s response.
            The Director  of the Governor’s Office of Employee Relations,  or  the

            Director’s designee, shall issue a written response within 5 calendar days
            after receiving  such  appeal. Determinations made pursuant to this

            subsection shall not be arbitrable.


            Article 37
            Civil Service Law Section 72 Hearings

               The State and CSEA shall jointly agree to a permanent panel of hearing
            officers to review employee appeals brought pursuant to Section 72 of the

            New York State Civil Service Law, to be administered by the Department
            of Civil Service. Members of this panel shall be jointly selected by the State

            and CSEA and shall serve for the term of this Agreement. The composition
            of this panel may be changed by mutual agreement of the State and CSEA.


            Article 38

            Work-Life Services
               §38.1 Employee Assistance Program

               The State and CSEA shall continue to provide an employee assistance

            program   to provide information, resources and confidential assessment
            and referral services to assist employees to be more productive and to assist
            agencies in maintaining a healthy and productive workforce.

               In  recognition  of  the  mutual  advantage   to the employees  and the

            employer  inherent in an employee  assistance  program  the  State  shall
            prepare,   secure  introduction   and  recommend passage by the Legislature

            of such legislation as may be appropriate and   necessary  to obtain an
            appropriation in the  amount indicated  in each year of the 2016-2021

            Agreement: $687,663 in 2016-2017, $701,416 in 2017-2018, $715,444 in
            2018-2019, $729,753  in 2019-2020, and  $744,348  in 2020-2021  to

            continue the Employee Assistance Program effort.


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